Location: Llanelli | Full Time – Permanent | Salary: £21000 – £24000/annum

POSITION: Technical Support Engineer

SALARY: £20k – £24k based on experience

BENEFITS: Company Pension, On Site Parking, Bonus scheme pending

HOURS: Permanent, Full time, 9 to 5.30

LOCATION: Llanelli, Carmarthenshire SA15 2EA


An excellent opportunity is available for an experienced Technical Support Engineer to join an expanding independent systems house, specialising in delivering bottom line IT benefits for clients. The role is based in Llanelli, Carmarthenshire with travel to customer sites where necessary. The successful Technical Support Engineer will earn a competitive salary based on experience and will be a welcome member of the support team.


The support team is responsible for providing helpdesk, installation, and onsite support services to its client base. Its support services are provided across both hardware and software maintenance. As a Technical Support Engineer you will provide exceptional support to the company’s client base, and your day-to-day duties will include:

Server support and builds
Desktop support and builds
Office 365 administration
User administration
General housekeeping
Network monitoring
Antivirus solutions setup and removals
Application Support such as MS Office suites
Hardware fault finding
Documenting client sites
The usual array of tasks that fall under the “support” umbrella

The successful Technical Support Engineer must possess the following skills and qualifications:

Experience in Windows Desktop Support
Experience in Windows Server Platforms and/or Linux Platform
Experience in Active Directory, Exchange, VMware & Terminal Services
Experience in Office 365
Capable of working on your own as well as part of a team
A self-starter with a ‘can do, will do’ attitude
Excellent communications skills both written and oral
Full Driving licence
The successful candidate will be required to travel to sites throughout the UK and potentially stay overnight. Some evening/weekend work may be required to complete out of hours’ client server/infrastructure projects, so flexibility will be required.

If you are interested in the Technical Support Engineer vacancy please send your CV along with a covering letter explaining why you believe you are suitable for the position. Although a Trainee position is not available, our client will consider candidates without the full scope of experience listed.

In order to apply please send a C.V and code samples by clicking on the apply button below.

Keywords: Support Engineer, Technical Engineer, IT, Software Engineer, Hardware, Maintenance, Service Engineer, Operations Engineer, Network Engineer